Órák vásárlásánál fektesse bizalmát a Chrono24 vásárlóvédelembe

SwissWatchExpo

Trusted Seller 2011 óta
Ez a kereskedő saját üzlettel rendelkezik, amelyben személyesen megtekintheti a kínált órákat.
Chrono24-kereskedők ajánlásai: 1
Vásárlóvédelemmel eladott órák: 1700

5 csillagból átlagosan 4,8 csillag  |  Értékelések száma: 985

Az értékelések magyarázata 

átlagosan 4,9
Elküldés
átlagosan 4,8
Árucikk leírása
átlagosan 4,8
Kommunikáció
96% A vásárlók ekkora aránya ajánlja ezt a kereskedőt.

A vásárlók véleménye erről a kereskedőről

30 napnál régebbi

Yan C. () értékelése, dátum: 01. szeptember 2021


Breitling ...

Elküldés
Árucikk leírása
Kommunikáció

Vásárló megjegyzése:

Speedy shipping and good communication. However, the photo of the watch does not reflect the obvious flaw of the watch. There are 2 bulbs on the rubber bezel between 25mins and 30mins. It seems the Superocean 42 rubber was brand new but returned by the first owner due to the build flaw. If I could tell it from the pictures, I would have never bought the watch.

Kereskedő megjegyzése:

Here at SwissWatchExpo, we do post photos of the actual watch for sale in the listing. We try to be completely transparent, so that you can judge the quality and condition of the watch for yourself. The photos are taken right before the watch is listed for sale, and then it is photographed again in our shipping department as it goes out to the purchaser. None of these photos show the flaws you describe, so we do show the watch being shipped out as described. Just in case our clients are not happy for any reason, we do offer a generous return policy.

Nem lezárt megrendelés

Mansur D. () értékelése, dátum: 28. június 2021


Rolex ...

Kommunikáció

Vásárló megjegyzése:

Sold to somebody else

Kereskedő megjegyzése:

We were in constant communication with you while your payment was being verified by Chrono24. We sell 30-60 watches every day. We always recommend that our clients get their payment cleared as fast as possible so that we can their watch shipped out and on its way. Because we sell such a large volume, there is always the chance that the watch can get sold if you delay your payment. We recommend making your purchase as fast as possible, before the watch is sold!

Georg Toptas F. () értékelése, dátum: 15. június 2021


Rolex ...

Elküldés
Árucikk leírása
Kommunikáció

Vásárló megjegyzése:

ups sending was delayed with the custom 3 weeks the seller didnt helped us no good communication watch was perfect

Kereskedő megjegyzése:

We are so happy to hear that the watch was perfect! The ceramic Daytona was a great choice. The reason there was a delay in Customs was that they could not get in touch with you. As soon as you contacted them and paid the import duty, the watch was immediately delivered to you. In the future, make sure your telephone number on your order is correct, and make sure you answer when they call.

Nem lezárt megrendelés

Chris S. () értékelése, dátum: 24. május 2021


Rolex ...

A vásárló ajánlja a kereskedőt

Kommunikáció

Vásárló megjegyzése:

While the dealer was very communicative at first, I processed payment for the watch, and then was notified that the transaction was cancelled. They had sold the watch, all while my money was sent to escrow in London. I then had to wait sever days for my funds to release. They could have notified me before I approved and processed payment. Or held the watch.

Nem lezárt megrendelés

James C. () értékelése, dátum: 21. március 2021


Omega ...

A vásárló ajánlja a kereskedőt

Kommunikáció

Vásárló megjegyzése:

Communication with dealer was good enough however shipping services used by dealer was not adequate

Nem lezárt megrendelés

Ingo M. () értékelése, dátum: 27. október 2020


Rolex ...

A vásárló ajánlja a kereskedőt

Kommunikáció

Vásárló megjegyzése:

Zoll

Bruce M. () értékelése, dátum: 12. szeptember 2019


Rolex ...

Elküldés
Árucikk leírása
Kommunikáció

Vásárló megjegyzése:

The item was left essentially with zero support at the Canadian border requiring significant efforts on my part to get the item out of being held by customs. I informed the dealer of this issue and my actions, no apologies, he just acted like he solved the problem. He did zero. Chrono24 is great, I would avoid this dealer.

Kereskedő megjegyzése:

Dear Bruce, Thanks for the comment. When you purchase anything outside of Canada, your country's customs require you to pay Tax, it is always responsibility of the client. You can find more information on Chrono24 as well as in our listing: '- International import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. " Fedex contacted you directly to collect Tax and before it's done Canadian customs hold the package. We're glad that the issue is resolved and you got your watch, hope you enjoy it for many years! Best, Your friends at SwissWatchExpo

Alexander F. () értékelése, dátum: 30. április 2019


Rolex ...

Elküldés
Árucikk leírása
Kommunikáció

Vásárló megjegyzése:

I’ve bought six watches via Chrono24, and communication with the other dealers was better and more helpful than with SwissWatchExpo. However, I received the watch in just under six days, and it arrived in good shape.

Kereskedő megjegyzése:

We are a bit confounded by your review. As we were reviewing our communication with you we noticed that there were timely responses to a myriad of different questions with us before this transaction. Some of your questions were proposed during the early morning hours when we were not at our desks. Others were asked over a weekend when we were not available. Responses during regular business hours were answered very quickly, often within a few minutes. All of your questions were clearly answered. We accommodated a myriad of very specific requests and you specifically stated that you were happy with the responses. We did note your concern with regard to sending our listing pictures of this watch. We must reiterate that photographs of watches we place online are property of SwissWatchExpo and are not available for sale or distribution. This is because our photography is proprietary and protected. We are glad you are happy with your watch and we always want you to have a complete and courteous answer for any question that may arise. We would like to thank you for your business and we hope to hear from you again for your next purchase! SwissWatchExpo Team

Wai kin S. () értékelése, dátum: 01. április 2019


Rolex ...

Árucikk leírása
Kommunikáció

Vásárló megjegyzése:

Very good

Kereskedő megjegyzése:

Hi, Thank you for taking the time to leave your feedback. Our goal is to always provide an elite level of service. Please also remember that you can reach out to us at any time in regards to your watch. SwissWatchExpo will always treat customers like family! Please let us know how we could have made your purchase a 5-star experience compared to a 3-star experience. We want to be better and improve our processes in order to provide the best buying experience! Best Regards, SwissWatchExpo

GLORIA C. () értékelése, dátum: 19. március 2018


Omega ...

A vásárló ajánlja a kereskedőt

Elküldés
Árucikk leírása
Kommunikáció

Vásárló megjegyzése:

-

WOOYOUNG K. () értékelése, dátum: 12. március 2018


Rolex ...

A vásárló ajánlja a kereskedőt

Elküldés
Árucikk leírása
Kommunikáció

Vásárló megjegyzése:

-